Frequently Asked Questions
Everything you need to know about our handcrafted furniture and services.
What materials do you use for your furniture?
We specialize in high-quality, solid hardwoods including Walnut, Oak, Maple, and Ash. Each piece is finished with eco-friendly, durable oils to highlight the natural wood grain.
Do you offer custom sizing for dining tables?
Yes, customization is at the heart of what we do. You can request specific dimensions, wood species, and leg styles to ensure your piece fits perfectly in your home.
How long does shipping take?
Standard production time for handcrafted items is 4-6 weeks. Once shipped, delivery typically takes 5-10 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee on standard items. Because custom orders are built to your specific requirements, they are generally non-returnable unless there is a structural defect.
How should I maintain and clean my wood furniture?
We recommend wiping with a damp, lint-free cloth. Avoid harsh chemical cleaners. For long-term care, we suggest reapplying a wood-safe oil every 12-24 months to maintain the protective finish.
Do you provide white-glove delivery?
Yes, we offer white-glove delivery services for an additional fee, which includes bringing the furniture into your room of choice, assembly, and removal of packaging materials.